Cancellation Policy
Last updated: August 10, 2024
At Amberly Hues, we strive to provide our customers with quality products and excellent service. However, we understand that sometimes plans change, and you may need to cancel your order. Please review our cancellation policy outlined below:
Order Cancellation Conditions
- Cancellation Eligibility:
- You may cancel your order only if the product has not yet left our warehouse. Once the order has been dispatched, cancellations are no longer possible from our end.
- How to Cancel Your Order:
- To cancel your order, please contact us through one of the following methods:
- WhatsApp: 8178372704
- Email: [email protected]
- Provide your order details and a clear statement of your intention to cancel the order.
- To cancel your order, please contact us through one of the following methods:
- Refund for Canceled Orders:
- If your cancellation request is approved and the order has not yet left our warehouse, we will process your cancellation and initiate a refund.
- Refunds will be made using the same payment method used for the original transaction. You will not incur any fees for the refund.
Important Notes:
- Non-Cancelable Orders: Orders that have been dispatched or are in transit cannot be canceled.
- Timeline: We recommend initiating cancellations as soon as possible to ensure they are processed before dispatch.
Contact Us
If you have any questions about our Cancellation Policy or need assistance with your cancellation request, please contact us:
- WhatsApp: 8178372704
- Email: [email protected]
- Website: https://amberlyhues.com/